Product: Cpi Security Security System Clear all filters (6 of 6 reviews match)
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This service has been horrible from the start.I had to threathen everytime I called to get anything done with them. So, finally I am cancelling my service with CPI. The overhead voice just automatically comes on when it should not. The alarm goes off and it takes...
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CPICares
CPICares
CPI Security Verified Representative

Hello, Thank you for taking the time to provide your review on CPI Security. We are sorry to hear of your frustrations about your customer service experience. We would like...

1.0
Product
Cpi Security Security System
#1117612
The biggest mistake I have ever made is being suckered into buying a contract with CPI in Charlotte, NC.They misrepresented the contract. The tech said one thing and HQ later said the tech was wrong and I was bound to an expensive contract for many years. I have had...
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CPICares
CPICares
CPI Security Verified Representative

Hello. Thank you for taking the time to provide your review on CPI Security. We are sorry to hear of the frustrations surrounding your installation. We value your feedback a...

1.5
Product
Cpi Security Security System
I liked
  • Idea of a secure home
#1106625
We signed a 6 year contract without realizing it!The cost per month is over $ 50. Not impressed with the customer service. They wanted to charge $50 when we switched our internet service and needed the indoor security camera reconnected to wifi. Also the outdoor camera...
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CPICares
CPICares
CPI Security Verified Representative

Hello. Thank you for taking the time to provide your review on CPI Security. We are sorry to hear of the frustrations surrounding your agreement . We value your feedback and ...

2.0
Product
Cpi Security Security System
#1087380
Ons alarm laat aktiveer woensdag die twgnikus gesevals is in order moes nuwe batery koop hy nie krag box aangesit nie en ons nie alarm gehad saterdag nag half twaalf tegnikus uit gekom hy gese hy manager se aeun en gese bix gebrand en dat hul dit sal moet vervanf op...
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Product
Cpi Security Security System
#1059917
I had a window sensor added (and paid for it) to learn later that signing the work order resulted in triggering a 5 year contract.We did not see or exptect the service change to result in a 5 year committment (after more than 5 years with them already). Who has a 5...
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1.9
Product
Cpi Security Security System
I didn't like
  • 5 year contract surprise
#1019538
Buyers beware!We have had CPI installed in our home in NC for the past 18 months. We sold our home and are moving to a state without CPI service. Phoned them up to cancel and were told the we had a 5 year contract and had to pay 75% of remaining 5 years to cancel. We...
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Product
Cpi Security Security System
I didn't like
  • Customer service and robbery style billing practices
#958932