I have been a loyal paying customer or victim of CPI Security for the past 8 years. They only offer either a 39 month or 60 month contract.
At my 2nd residence of having CPI, I explicitly stated that I wanted a 39 month contract. However, when I went to move they told me I had signed a 60 month agreement and that I had to pay them almost $900 to cancel. So I reluctantly paid them $200 to transfer service to another property, and they had me sign a work order form. That form had terms for another 60 month agreement in extremely fine print that I was never informed of.
CPI Security could not care less about you as a customer, and they will do anything to get your money. CPI Security is one of the worst companies I have ever done business with!
Product or Service Mentioned: Cpi Security Customer Care.
Reason of review: Poor customer service.